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Montrose Travel Agent

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How Can We Help?

Complaints & Feedback

  • Flight Delay
  • How do I give feedback?
  • How do I make a complaint?
  • My airline lost my luggage.

Financial Protection

  • Do you hold an ATOL licence?
  • I usually book with Jet2/tui/Thomas cook - why should I book with you?
  • Is my money safe with Horizon Direct Holidays?

Deposits & Payments

  • How can I pay?
  • How much deposit will I pay?
  • What is a bank transfer?

Passports & Visas

  • Are Visas included?
  • Do children need a passport?
  • Do I need a passport
  • What is API?

Airlines

  • Are flight meals included?
  • Flight Delay
  • How do I arrange special assistance?
  • What is an E-Ticket?
  • What is API?

In Resort

  • Are transfers included?
  • Board Types
  • Do I need travel insurance?
  • Safety & Medical Info

Before You Travel

  • Board Types
  • Can I book for someone else?
  • Can I change my booking?
  • Can I take medication abroad?
  • Do I need travel insurance?
  • How do I arrange special assistance?
  • How do I cancel my booking?
  • When will I recieve my tickets?

Documents

  • Can I get a copy of my invoice?
  • Can I get my tickets emailed?
  • What is an E-Ticket?
  • When will I receive my confirmation?
  • Will I receive an ATOL certificate?

Many of the flight and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go www.atol.org.uk/ATOLCertificate

Recent Updates

Culture Travel, holidays to India, india holidays
15 Jan 2020

Pune and Mumbai

11 Feb 2021

German Exchange Trip

26 Oct 2020

Waterfall Jumping in Mexico!

Useful Links

  • Cuba Holidays
  • Egypt Holidays
  • Cape Verde Holidays
  • Cyprus Holidays
  • Luxury Holidays

Contact Info

LOCATION

166 Union Street
Aberdeen
AB10 1QT


EMAIL US
bookit@horizon-direct.co.uk

PHONE

T: 0800 270 7644

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